Frequently asked questions from customers about rentals, pressure washers, cleaning equipment, & detergent.
FAQ
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Frequently Asked Questions About Pressure Washers
How long does it take, on average, to set up a pressure washer?
A new install takes about 3 to 6 hours.
Is everything cleaned at the same pressure?
The short answer is no. We recommend using 1200 PSI on home care like the outside of your house and window washing. We recommend 3000 PSI and up for heavy industrial cleaning that needs extra strength. NorTex supplies everyone from homeowners to people handling industrial cleaning.
Where is the best place to store my pressure washer?
We strongly recommend keeping your pressure washer indoors, covered, and in an insulated area. This will help keep your machine from experiencing potential damages from the wind, rain and most importantly freezing temperatures.
30 Weight Non-detergent
Yes. They make special injectors so you don't have to run harsh chemicals through your pressure washer pump.
We have many options, pressure washers usually comes with a 50 foot hose. Here at NorTex we offer hoses up to 75 and 100 foot and more to get the job done.
- Rotating Turbo Nozzle
- Sewer nozzle
- Tank cleaning nozzles
- Acid injecting nozzles
- High Low Nozzles
- Steam Nozzles
- Rollover nozzles
- Adjustable Spray Pattern Nozzle
The answer depends on your pressure cleaning application. When you have heavy soils to wash, GPM (gallons per minute) can be most important. When you have stuck-on grime, PSI (pounds per square inch of pressure) can be most important.
Despite what you see in advertisements or on a product label, volume is the deciding factor and a quality pressure cleaning system will provide the proper balance of volume and pressure. Nozzle type, heat, and detergents can multiply your cleaning effectiveness several times over.
Quick connects and thermal relief are parts of the pressure washer that break the easiest. Miscare of pressure washers is the main reason for these parts to break.
unloader valves
pump packings
Pump check valves
nozzles
and more
Having a regularly scheduled maintenance will help...
Our NorTex professionals will always respond in 24-48 hours.
Frequently Asked Questions About building a pressure washer trailer
how much does it cost to build a trailer?
Cold water pressure washer trailers start around $6,800. Hot water pressure washer trailers start around $17,000.
Pricing varies due to many factors, such as trailer size, type of machine, number of machines, accessories and add-ons, etc. For exact pricing please fill out the form with all the components you would like for your trailer build and we will have a sales rep send you a quote.
*Pricing is subject to change without notice. Some equipment pictured include add-ons that cost extra.
How long does it take to build a pressure washer trailer?
Building a trailer can take anywhere from 3 days to 3 weeks.
Build time varies per pressure washer trailer. Many factors can impact the time frame it takes to build a mobile cleaning solution. If we have all the parts in stock build time can take around 3 days. For special or custom made parts build time can take up to 3 weeks.
is it possible to have more than one machine?
Yes. We have had customers request anywhere from 1 to 4 machines be mounted on a trailer.
is it possible to have a hot water and cold water machine?
how long do pressure washer trailers last?
is it worth getting a pressure washer trailer?
do you perform schedule maintenance on pressure washer trailers?
Frequently Asked Questions About Rentals
Do you provide training on how to use the equipment?
Yes! When you arrive to pick up your rental equipment, our specialists will help you attach the rig to your vehicle and teach you how to operate it safely.
What equipment do you typically rent out?
We offer a variety of hot and cold-water pressure washers, surface cleaners, and popular attachments like turbo nozzles and extra hoses.
Unless otherwise requested, machines are attached to our custom-built trailer rigs so that customers can easily transport the equipment from our store to their job site.
Our experts are also available to help you find the right specialized detergent for your specific job.
What is the daily or weekly rate?
Our pricing varies based on the location, equipment, and the time of year, but we do offer occasional weekend specials!
Fill out the form here, and one of our experts will follow up with the most up to date pricing information to help you complete your reservation.
Do you accept "day-of" rentals?
We recommend that all customers make reservations at least one week prior to their pickup date.
Need something now? We can't guarantee equipment will be available on reservations made with less than one week's notice, but we'll do our best to find a machine that fits your needs.
Frequently Asked Questions About repairs
What Is a service call?
If your equipment breaks down or malfunctions unexpectedly and you need a onetime repair, you can put in a request for service and the first available service technician will come on-site to repair your equipment or you can bring your equipment in-store to be fixed.
how does a service call work?
When a service call is submitted our team will work quickly and diligently to respond to your request and have the first available service technician on-site to inspect and repair your equipment.
who do i contact for a service call?
If you are a new customer you can fill out the form below so we can have a sales rep get in contact with you and gather more information about the equipment you need serviced.
For existing customers you can fill out the form above or contact your sales rep about putting in a service request.
is schedule maintenance the same as a service/repair call?
No. When you sign up for schedule maintenance this is a reoccurring visit based on how often you would like a certified service technician to inspect your equipment.
For Example:
If you signed up for a bi-monthly schedule maintenance program and you want to start in January, a certified service technician will inspect your equipment in January followed by another inspection two months later and will continue until you cancel.
A service/repair call is when you need a service technician to inspect your equipment asap and perform any repairs to get your equipment back up and running. This is a one time visit.
how much does a service call cost?
Service calls start as low as $210.
**This is dependent on location, equipment type, and how many.
what equipment do you service?
NorTex Sales & Services is a Certified/Authorized Dealer for the following brands - Hotsy, RAMTEQ, Hydro Tek, Clean Burn, Val6, Water Maze, Evan Water Treatment Systems, Blue Giant HVLS Fans, MacroAir HVLS Fans & Cuda Parts Washers.
Our service technicians are factory trained and knowledgeable to perform any maintenance and repairs.
**didn't see your equipment listed, no worries, feel free to reach out via form, phone, or come in-store to see if we can help get your equipment working again
what areas do you service?
We have 3 physical locations - Odessa, Kilgore, & Dallas.
We service majority of West TX, North TX, East TX, and Shreveport Area.
Frequently Asked Questions About Schedule maintenance
what is the schedule maintenance program?
We created a schedule maintenance program for customers to set up routine checkups on their equipment. This way businesses can be proactive instead of reactive when equipment breaks down or malfunctions unexpectedly.
is schedule Maintenance a contract?
No you can sign up or cancel at anytime.
Lets your account manager know if you interested in signing up or wanting to cancel.
how does the schedule maintenance program work?
The customer decides how often they would like a certified service technician to inspect there equipment. This can be schedule on a monthly, bi-monthly, trimonthly, quarterly, or bi-annually basis.
who do i contact about setting up schedule maintenance?
If you are a new customer you can fill out the form above so we can have a sales rep get in contact with you. They will go over any questions you may have, discuss the details, pricing, & next steps.
For existing customers you can fill out the form above or contact your sales rep about signing up for our schedule maintenance program.
is schedule maintenance the same as a service/repair call?
No. When you sign up for schedule maintenance this is a reoccurring visit based on how often you would like a certified service technician to inspect your equipment.
For Example:
If you signed up for a bi-monthly schedule maintenance program and you want to start in January, a certified service technician will inspect your equipment in January followed by another inspection two months later and will continue until you cancel.
A service/repair call is when you need a service technician to inspect your equipment asap and perform any repairs to get your equipment back up and running. This is a one time visit.
how much does it cost to sign up for schedule maintenance?
Our schedule maintenance program starts as low as $145.
**This is dependent on location, equipment type, and how many.
is it worth signing up for schedule maintenance?
Yes, because
- Being Proactive: keeps your machine at peak performance so it doesn't breakdown unexpectedly
- Saves Time: with schedule maintenance you know when to expect a service tech you don't have to wait your turn for the next available service tech to respond to a service call
- Saves Money: cost of individual service/repair calls can quickly add up to be more expensive
- Extend Equipment Longevity: proper maintenance prevents wear & tear and prolongs the need to buy new equipment
- More Bang For Your Buck: your equipment was an investment that's now a company asset and will grow revenue for the company with proper maintenance
what equipment do you perform schedule maintenance on?
NorTex Sales & Services is a Certified/Authorized Dealer for the following brands - Hotsy, RAMTEQ, Hydro Tek, Clean Burn, Val6, Water Maze, Evan Water Treatment Systems, Blue Giant HVLS Fans, MacroAir HVLS Fans & Cuda Parts Washers.
Our service technicians are factory trained and knowledgeable to perform any maintenance and repairs.
**Didn't see your equipment listed, no worries, feel free to reach out via form, phone, or come in-store to see if we can help get your equipment working again
what areas do you service?
We have 3 physical locations - Odessa, Kilgore, & Dallas.
We service majority of West TX, North TX, East TX, and Shreveport Area
Frequently Asked Questions About Detergents
Along with industry standard detergents NorTex also uses exclusive detergents made from our personal sources to benefit our customers. We provide specialized detergents specifically engineered to remove substances like asphalt, concrete, salt, road film, heavy oils, grease, and limescale.
There are 15 different kinds of detergents for washing fleets of vehicles. The best detergents for fleet washing is Red Viper, Patriot, and Transport. Here at NorTex, we have specialized detergents that are designed to remove specific debris like asphalt and concrete without causing any damage to the surface.
Degreasing depends on how stubborn the grease is and what strength of the degreaser you want.
Top fleet washers: Red Viper, Patriot, Transport
Top Degreasers: PD200 TW500
1 question about standard cleaning and 1 question about fleet washing
grease and washing fleets.
Degreasing depends on how stubborn the grease is and what strength of the degreaser you want.
There are 15 different kinds of detergents for washing fleets of vehicles.
Top fleet washers: Red Viper, Patriot, Transport
Top Degreasers: PD200 & TW500
1 question about standard cleaning and 1 question about fleet washing
grease and washing fleets
This depends on the application. Degreasing depends on how stubborn the grease is and what strength of the degreaser you want. The top degreasing detergents that we recommend is PD200 and TW500. Here at NorTex, we have specialized detergents that are designed to remove specific debris without causing any damage to the surface.